1. Local Shipping (Within Jordan)

  • We offer FREE shipping across all cities in Jordan.

  • Orders are typically delivered within 2–4 business days.

  • You will receive a confirmation message with tracking info once your order is shipped.

2. International Shipping

  • We ship worldwide!

  • Shipping fees vary based on destination and package weight.

  • Delivery usually takes 7–14 business days depending on your location.

  • Customs or import duties (if any) are the customer’s responsibility.

3. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next business day.

4. Delivery Issues

  • If your package is delayed or lost, please contact us at info@alwasaeljo.com or via WhatsApp. We’ll investigate and work to resolve it as soon as possible.

5. Incorrect Address or Failed Delivery

  • Please double-check your shipping details before placing the order.

  • If an incorrect address is provided, we cannot guarantee successful delivery or refund.

📮 Need help?
Feel free to contact our support team with any shipping-related questions.